In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
References
Link Resource
https://zammad.com/en/advisories/zaa-2021-21 Vendor Advisory
History

No history.

cve-icon MITRE Information

Status: PUBLISHED

Assigner: mitre

Published: 2022-02-04T14:21:17

Updated: 2022-02-04T14:21:17

Reserved: 2021-12-13T00:00:00


Link: CVE-2021-44886

JSON object: View

cve-icon NVD Information

Status : Analyzed

Published: 2022-02-04T15:15:12.793

Modified: 2023-08-08T14:22:24.967


Link: CVE-2021-44886

JSON object: View

cve-icon Redhat Information

No data.