CVE-2020-1776 - OpenCVE

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

AV:N/AC:L/Au:S/C:P/I:N/A:N

Vendors & Products
CPE Configurations

Vendors	Products
Otrs	Otrs

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

References

Link	Resource
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-13/	Patch Vendor Advisory

History

No history.

MITRE Information

Status: PUBLISHED

Assigner: OTRS

Published: 2020-07-20T00:00:00

Updated: 2023-08-31T02:07:12.227150

Reserved: 2019-11-29T00:00:00

Link: CVE-2020-1776

JSON object: View

NVD Information

Status : Modified

Published: 2020-07-20T21:15:12.577

Modified: 2023-08-31T03:15:11.703

Link: CVE-2020-1776

JSON object: View

Redhat Information

No data.

CWE

CWE-613

{"dataType": "CVE_RECORD", "dataVersion": "5.0", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2020-1776", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "assignerShortName": "OTRS", "dateUpdated": "2023-08-31T02:07:12.227150", "dateReserved": "2019-11-29T00:00:00", "datePublished": "2020-07-20T00:00:00"}, "containers": {"cna": {"title": "Invalidating or changing user does not invalidate session", "datePublic": "2020-07-20T00:00:00", "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2023-08-31T02:07:12.227150"}, "descriptions": [{"lang": "en", "value": "When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions."}], "affected": [{"vendor": "OTRS AG", "product": "((OTRS)) Community Edition", "versions": [{"version": "6.0.x", "status": "affected", "lessThanOrEqual": "6.0.28", "versionType": "custom"}]}, {"vendor": "OTRS AG", "product": "OTRS", "versions": [{"version": "7.0.x", "status": "affected", "lessThanOrEqual": "7.0.18", "versionType": "custom"}, {"version": "8.0.x", "status": "affected", "lessThanOrEqual": "8.0.4", "versionType": "custom"}]}], "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}], "credits": [{"lang": "en", "value": "Marvin Voormann"}], "metrics": [{"cvssV3_1": {"version": "3.1", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "attackVector": "NETWORK", "attackComplexity": "LOW", "privilegesRequired": "LOW", "userInteraction": "REQUIRED", "scope": "UNCHANGED", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW"}}], "problemTypes": [{"descriptions": [{"type": "CWE", "lang": "en", "description": "CWE-613 Insufficient Session Expiration", "cweId": "CWE-613"}]}], "x_generator": {"engine": "Vulnogram 0.0.9"}, "source": {"advisory": "OSA-2020-13", "defect": ["2020052042004084"], "discovery": "INTERNAL"}, "solutions": [{"lang": "en", "value": "Upgrade to OTRS 8.0.5, OTRS 7.0.19, ((OTRS)) Community Edition 6.0.29\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/4514f95f747be368c3dc9a9452ff9aa66506648d"}]}}}

{"configurations": [{"nodes": [{"cpeMatch": [{"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*", "matchCriteriaId": "3AE566F3-4B9B-41EB-BC44-344A6DDDC96E", "versionEndExcluding": "6.0.29", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "509BA09E-2D3D-44D1-86A2-836CEEBFDA8C", "versionEndExcluding": "7.0.19", "versionStartIncluding": "7.0.0", "vulnerable": true}, {"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*", "matchCriteriaId": "829A5F02-F738-4B71-BF9A-1511694E395E", "versionEndExcluding": "8.0.5", "versionStartIncluding": "8.0.1", "vulnerable": true}], "negate": false, "operator": "OR"}]}], "descriptions": [{"lang": "en", "value": "When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions."}, {"lang": "es", "value": "Cuando un usuario de agente es renombrado o se establece como no v\u00e1lido, la sesi\u00f3n que pertenece al usuario se mantiene activa. La sesi\u00f3n no puede ser usada para acceder a los datos del ticket en caso de que el agente no sea v\u00e1lido. Este problema afecta a ((OTRS)) Community Edition: versiones 6.0.28 y anteriores. OTRS: versiones 7.0.18 y anteriores, versiones 8.0.4. y anteriores"}], "id": "CVE-2020-1776", "lastModified": "2023-08-31T03:15:11.703", "metrics": {"cvssMetricV2": [{"acInsufInfo": false, "baseSeverity": "MEDIUM", "cvssData": {"accessComplexity": "LOW", "accessVector": "NETWORK", "authentication": "SINGLE", "availabilityImpact": "NONE", "baseScore": 4.0, "confidentialityImpact": "PARTIAL", "integrityImpact": "NONE", "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N", "version": "2.0"}, "exploitabilityScore": 8.0, "impactScore": 2.9, "obtainAllPrivilege": false, "obtainOtherPrivilege": false, "obtainUserPrivilege": false, "source": "nvd@nist.gov", "type": "Primary", "userInteractionRequired": false}], "cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 4.3, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 1.4, "source": "nvd@nist.gov", "type": "Primary"}, {"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 3.5, "baseSeverity": "LOW", "confidentialityImpact": "LOW", "integrityImpact": "NONE", "privilegesRequired": "LOW", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N", "version": "3.1"}, "exploitabilityScore": 2.1, "impactScore": 1.4, "source": "security@otrs.com", "type": "Secondary"}]}, "published": "2020-07-20T21:15:12.577", "references": [{"source": "security@otrs.com", "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}, {"source": "security@otrs.com", "tags": ["Patch", "Vendor Advisory"], "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-13/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Modified", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-613"}], "source": "nvd@nist.gov", "type": "Primary"}, {"description": [{"lang": "en", "value": "CWE-613"}], "source": "security@otrs.com", "type": "Secondary"}]}